RE accountability
NHUCB remains fully responsible for all LSP and DLA acts under the outsourcing framework — credit decisions, conduct, and borrower protection cannot be delegated away.
Lending Service Provider (LSP) Programme
Regulated digital personal credit: The Nakodar Hindu Urban Co-operative Bank Ltd. as Regulated Entity (RE), with Baumen Loan as the proposed Digital Lending App (DLA) and LSP channel — structured for compliance with RBI outsourcing and digital lending norms.
Partnership Model
Under India’s digital lending framework, the bank remains the lender of record. The app facilitates onboarding and servicing — it does not replace regulatory accountability.
Regulated Entity
NHUCBPrimary Urban Co-operative Bank · RBI licensed · Lender of record
Formal Agreement
RE–LSP ContractBoard-approved policy · Due diligence · Ongoing monitoring
LSP / DLA
Baumen LoanCustomer acquisition · Servicing · App UX (Google Play)
Customer
BorrowerFunds disbursed/repaid directly with RE account
| Party | Role | Responsibility |
|---|---|---|
| The Nakodar Hindu Urban Co-operative Bank Ltd. | Regulated Entity (RE) | Credit approval, sanction, disbursement, collections policy, grievance redressal, regulatory reporting, and full liability for lending outcomes. |
| Baumen Services Private Limited | Lending Service Provider (LSP) | Operates the Baumen Loan DLA for digital onboarding, KYC support, loan servicing workflows, and customer communication — under RE oversight. |
| Baumen Loan (Android app) | Digital Lending App (DLA) | Published on Google Play; to be registered on RBI CIMS portal in association with NHUCB upon programme launch. |
Digital Channel
Baumen Loan: Line of Credit is developed and published by Baumen Services Private Limited. The app offers a revolving line-of-credit experience for personal expenses — positioned as the mobile front-end of NHUCB’s proposed digital lending programme.
Final rates, fees, and key fact statements for NHUCB-originated credit will be disclosed in the app and branch in accordance with RE policies and RBI fair-practices norms. Listing data sourced from the public Google Play product page.
GET IT ONGoogle Play
App screenshots (Google Play)
Support: help@baumenservices.com · +91 89420 25628 · Baumen corporate site →
Customer Journey
Customer installs Baumen Loan from Google Play and completes digital onboarding.
RE assesses eligibility, KYC, and sanction in line with cooperative banking policy.
Funds flow directly between the borrower’s bank account and NHUCB — no LSP pass-through pool account.
Repayments, statements, and grievances routed per RE policy; LSP assists under RE supervision.
Regulatory Alignment
NHUCB remains fully responsible for all LSP and DLA acts under the outsourcing framework — credit decisions, conduct, and borrower protection cannot be delegated away.
Upon launch, the Baumen Loan app association with NHUCB is intended for registration on RBI’s Centralised Information Management System (CIMS) and visibility in the public Digital Lending Apps directory for customer verification.
Key Fact Statements, cooling-off rights, grievance escalation to NHUCB, and clear identification of the Regulated Entity will be presented before sanction — consistent with RBI Digital Lending Directions.
120+ years in Nakodar. One regulated lender. One compliant LSP channel.